Shipping
HEMP Living ships all orders through UPS and USPS, anywhere in the United States. Shipping times may vary after processing due to recipient location, but usually ranges from two to five business days. Shipping timelines are estimates and do not account for holidays, inclement weather, back orders, or general postal service performance issues. Payment, receipt, and tracking information are provided via email after orders are completed.
Customers outside the continental U.S. in Alaska, Hawaii, Guam, and American Samoa may experience longer shipping times. Deliveries to U.S. territories will be completed by USPS. APO/FPO active military customers will have their orders delivered by USPS. Please allow additional shipping time for active military orders.
Returns
At HEMP Living, we are proud to provide a premium selection of products at a price everyone can afford. Above all, we believe that customer satisfaction is of the utmost importance. Please check your order carefully for any damage that may have occurred during shipping. You may submit claims for damaged HEMP living items within 15 calendar days of receiving your shipment via email at the information listed below. Please include specific details and photos of product damage.
All refunds/exchanges are subject to review and are provided at the discretion of HEMP Living. We want to ensure the customer satisfaction of all those who purchase any HEMP Living products. That being said, if your product was purchased through a HEMP Living distributor or retailer, you will need to return to the original purchase location in order to resolve any returns or exchanges.
Call us at 1-800-940-3660 or contact us via email at info@HEMPliving.com for shipping, returns, or questions.